312 Broughty Ferry Road, Broughty Ferry, Dundee DD4 7NJ | Tel 07725 538 124
Copyright © Theresa Henry 2019
EMERGENCY GP APPOINTMENTS AND ACCIDENT & EMERGENCY DEPARTMENTS
A&E departments are where the most serious and urgent medical emergencies are treated. If you’re experiencing a mental health emergency, it’s absolutely vital to take it as seriously as you would if you had a physical health emergency – for example, when you feel unable to keep yourself safe and you need immediate help, especially if you think you are at risk of acting on suicidal thoughts, or you have seriously harmed yourself and need medical attention. You can also contact your GP and ask for an emergency appointment.
Using telephone services can be a good way to get help in a time of crisis, particularly as they can often provide out-of-hours support. Talking to an adviser on the phone can help you make sense of your situation and work out possible solutions.
A free, confidential, phone service for anyone in Scotland experiencing low mood, depression or anxiety. Your call will be answered by one of their specialist advisors. They come from a range of mental health, counselling and social work backgrounds.
Weekdays: Monday – Thursday 6pm – 2am
Weekend: Friday 6pm- Monday 6am. Call free on 0800 83 85 87
Samaritans are open 24 hours a day, 365 days a year, to listen to anything that is upsetting you, including intrusive thoughts and difficult thoughts of suicide and self-harm.
Their national freephone number is 116 123.
SANEline is a national out-of-hours mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers. Open 365 days a year from 4.30pm – 10.30pm on 0300 304 7000.
The Silver Line
If you’re an older person (over the age of 55), the Silver Line is there 24 hours a day, 365 days a year to provide information, support and friendship. You can call them from anywhere in the UK on 0800 4 70 80 90 (freephone).
If you’re a man experiencing distressing thoughts and feelings, the Campaign Against Living Miserably (CALM) is there to support you. They’re open from 5pm – midnight, 365 days a year. Their national number is 0800 58 58 58, and they also have a webchat service if you’re not comfortable talking on the phone.
The LGBT+ helpline. If you identify as gay, lesbian, bisexual or transgender, Switchboard is available from 10am – 11pm, 365 days a year, to listen to any problems you’re having. Phone operators all identify as LGBT+. They also have a webchat service if you’re not comfortable talking on the phone. Their national number is 0300 330 0630.
This guide contains an extensive list of contacts in the Tayside area who provide support with employment, health problems, housing and bills, relationship difficulties, drug and alcohol dependency and domestic violence. Get the guide here (opens in new window)
The Suicide Prevention App (SPA) is the world’s first publicly distributed standardised screening and response planning tool that empowers you with the professional skills needed to help someone in time of need from anywhere in the world.
With an easy-to-follow step-by-step process, SPA walks you through the best-practice standard way to ask the right questions about self-harm and suicide.
After asking the right questions, this tool identifies the general safety concern based on the answers you receive with its built in proprietary algorithms. To add to your support SPA also provides an individualised response plan to assist in giving appropriate and effective support to another person in need.
The app is available for Android and Web, with Apple IOS coming soon. Get the app here (opens in new window)